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Level 3 Team Leader/Supervisor Apprenticeship
Be a leader of the future with an Apprenticeship at Derwent Training
18 months (20% of time must be spent off the job receiving off-the-job formal guided learning with 80% of spent learning with the employer)
Start Date:
Any time
Employer/Government Levy Funded

Whether you have just moved into your first management job or have been working in a leadership role for longer but would like to add to your skills, this Apprenticeship could be for you.


  • Develop and enhance your leadership skills
  • Learn to lead and direct teams to achieve goals
  • Support and manage team members and projects
  • Plan and monitor workloads and resources
  • Build people relationships and resolve conflict
What will I do on this course?

You will combine on-the-job learning with your employer where you will be expected to complete at least half a day off-the-job learning a week which is a requirement of all Apprenticeship Standards. You will attend our training centre in Malton one day a month (18 days) for face-to-face delivery with your trainer.


Your trainer will visit you every 10 weeks to complete a tripartite review with you and your employer to check progress and set targets.

Level 3 Team Leader and Supervisor Apprenticeship

The Level 3 Team Leader and Supervisor Apprenticeship Standard is for an employee in a first line management role, with operational and project responsibilities, or responsibility for managing a team to deliver a clear defined outcome. They provide direction, instructions and guidance to ensure the achievement of set goals. This apprenticeship is suitable for anyone working in the private, public, or third sector, and all sizes of organisations. Specific responsibilities may vary, but the skills, knowledge and behaviours needed will be the same whatever the role.

Management of Self
  • Able to create an effective personal development plan
  • Use time management techniques to manage workload and pressure
Leading People
  • Able to communicate organisation strategy and team purpose, and adapt style to suit the audience
  • Support through development of the team and people through coaching, role modelling values and behaviours
  • Managing change effectively.
Managing People
  • Ability to build high-performing team by supporting and developing individuals, and motivating them to achieve
  • Able to set operational and personal goals and objectives and monitor progress
  • Provide clear guidance and feedback.
Building Relationships
  • Building trust with and across the team
  • Use effective negotiating and influencing skills, and managing any conflicts
  • Able to input to discussions and provide feedback (to team and more widely)
  • Identify and share good practice across teams
  • Build relationships with customers and managing these effectively
Operational Management
  • Able to communicate organisational strategy and deliver against operational plans, translating goals to deliverable actions for the team, and monitoring outcomes
  • Able to adapt to change, identifying challenges and solutions
  • Ability to organise, prioritise and allocate work, and effectively use resources
  • Able to collate and analyse data, and create reports
  • Applying organisational governance and compliance requirements to ensure effective budget controls
  • Able to reflect on own performance, seek feedback and understand why things happen
  • Make timely changes by applying learning from feedback received
Decision Making and Problem Solving
  • Use of effective problem solving techniques to make decisions relating to delivery using information from the team and others
  • Be able to escalate issues when required.
Portfolio of Evidence – Skills, Knowledge and Behaviours (Workplace)

A portfolio of jobs to evidence skills, knowledge and behaviours and will be collated with jobs the employee is doing in the workplace. This portfolio will be specific to the apprentice’s job role.

End-Point Assessment

The End-Point Assessment is a final assessment for every apprentice to ensure they are competent to undertake the role they have been training in throughout the apprenticeship. This will be carried out independently by the End-Point Assessment Organisation and will include a presentation with question and answers as well as a professional discussion underpinned by a portfolio of evidence.

Where might this apprenticeship take me?

On completion, apprentices may choose to register as Associate Members with the Chartered Management Institute and/or the Institute of Leadership and Management, to support their professional career development and progression. Alternatively, they may choose to further their educational studies with the Level 5 Operational Departmental Manager Apprenticeship.

Where might this course take me?
  • You will achieve an ILM Level 3 Diploma for Managers
  • You will achieve a formal Apprenticeship
  • If you are not already working in a managerial/leadership role then this Apprenticeship gives you a step up to securing a job at this level.
  • On completion of this Apprenticeship, you can register as an Associate members with the Institute of Leadership and Management and/or the Chartered Management Institute.
Ready to start your path to leadership?
Entry Requirements
  • You will ideally have a minimum of 5 GCSEs Grade C/4 or above.
  • If you do not have a GCSE Grade C/4 or equivalent in English and Maths then you will also cover a Level 2 Functional Skills qualification in these subjects as part of your apprenticeship
  • You must be in a Team Leader or Supervisor role (or working towards one) in order to collect evidence for their portfolio.
  • You must earn at least the National Minimum Wage for Apprentices and working for a minimum of 30 hours per week (to meet the 18-month course delivery time).
Our Team

Learn more about the team that will be training and supporting you

Our Training Centre

Learn more about the team that will be training and supporting you

Apprenticeship Funding
Learner Support
Getting Started with an Apprenticeship
How much does it cost?

Your Apprenticeship course fees are payable by your employer, whose fees are dependent upon the size of their organisation and whether they are a levy or non-levy payer. Learn more about Apprenticeship Funding.

Apprenticeship Wage

What you earn as an apprentice will depend on the industry, location and level of Apprenticeship you choose. If you are aged 16 and 18, or 19 or over and within the first year of your Apprenticeship, you are entitled to the apprentice rate;

If you are 19 or over and have completed the first year of your Apprenticeship, you are entitled to the National Minimum Wage for your age. Your employer may choose to pay you more, particularly if you are already employed by them when starting your Apprenticeship.

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