We are a wholly inclusive and supportive training provider. Our mantra is always to ensure our learners get the best possible experience from their time with us by taking a learner-first approach and working with integrity.
As a smaller training provider, we can bring the wraparound, family-feel level of support that so many of our learners welcome. We are here for you at all times, and we are committed to helping you succeed in the following ways:
Your BUD account is an e-portfolio system, where you can submit your work, access materials, see assessor marks and track your progress.
Your learner handbook includes everything you need to get started and understand your apprenticeship, your responsibilities and what you will be expected to do during your time with us.
Your Apprenticeship is a 3-way partnership between you, your employer and us as your training provider. As a Derwent Training apprentice you will be expected to:
Derwent Training is committed to ensuring equality opportunity for all who learn and work with us regardless of factors such a race, colour, religion, nationality, ethnic origin, marital status, class, gender, sexual orientation, age, physical, mental, sensory or learning difficulties.
Derwent Training operates an Equal Opportunities Policy. You can find the policy here. The success of our learners and the performance of our staff are very important to us and our aim is to ensure everybody has an equal opportunity to succeed. We respect and value positively all differences. We will strive vigorously to remove conditions which place people at a disadvantage and will actively combat bigotry and discrimination.
When joining us, you will fill in a Personal and Social Development Self-Assessment that will highlight any areas where you could receive additional support and we will form an individualised plan for you. Individual assessments for Maths/English or undiagnosed conditions can also be arranged. We can also represent you with any issues at your workplace. Should you feel that you have additional needs or require additional support, please advise your Trainer as soon as possible.
We strive to make your learning environment a place where you can feel safe from harm, bullying or abuse and we have a zero tolerance to abuse and other harmful behaviours, including being at risk from radicalisation. Â
We ensure that we practise safe recruitment of staff, raise awareness of safeguarding issues, and implement procedures for identifying and reporting issues, as well as supporting any vulnerable learner suffering or likely to suffer any significant harm. Â
Further details are available in our safeguarding policy which is available on the website. Any specific safeguarding concerns you have may be raised with Trainers or the Designated Safeguarding Officer. If you have a Prevent related concern, please contact a member of staff with this concern immediately.
If you have any Safeguarding or Prevent issues, please contact a member of the team below:
Click here  to access Derwent Training’s Safeguarding and Prevent Policy
Once your employer has confirmed that you will be starting an Apprenticeship with them, we will visit them to complete a Welfare and Well-being Checklist but it is important to be aware of any issues so that they can be addressed to ensure that you are not at risk. Derwent Training will conduct regular tripartite reviews with your Assessor, employer and yourself where you can raise any issues. If you, or your employer feels it is too important to wait, then the concern should be reported immediately by contacting the Safeguarding Officer, Gary Simm on gary.simm@derwenttraining.co.uk, or on 01653 697698.
Radicalisation is the process where individuals come to support terrorism or violent extremism in any form. We recognise the positive contribution we can make to protecting everyone from all types of radicalisation and extreme violence.
Learners will explore what it means to live and work in Britain. For example, this will include examining how democracy works and the part you play in that, discussing how tolerance and respects for those with faith and those with none is an important part of living in Britain, developing your own ideas and entrepreneurship.
If you are experiencing difficulties in any area, please speak to one of our team. Below are some additional support streams for you in case needed.
The Redundancy Support Service for Apprentices (ReSSA) provides clear, accessible advice and guidance to apprentices following redundancy, while supporting their next steps. It will help redundant apprentices to identify new Apprenticeship and employment opportunities, and, where they are eligible, complete their current Apprenticeship.
You can access free online information and telephone support, including financial, legal, health and well-being and careers advice. It will also has details of new Apprenticeship opportunities offered by employers local regions. Visit Facing redundancy during your Apprenticeship for more support or call 0800 015 0400 to speak to an adviser.
